When water restoration service is needed or time is required by the homeowner to get insurance authorization to repair the leak:
We will cut and cap the faulty pipe to immediately stop leaking water and to mitigate further water leak damage. This typically results in loss of water service to one or more fixtures or toilets that the line supplies water to. It also requires cutting a small hole in drywall/stucco to expose pipe.
If a customer desires, we will arrange to have a water restoration company come out to dry up the water and remove any damaged material. We work with a few different water restoration providers that provide free on-site estimates and test for mold. If you have a preferred provider, provide us with their contact information and we will contact them to explain the situation.
We will schedule a day to fully repair the slab leak and restore full water service to the dwelling. We give priority to slab leak repairs and will schedule on a Saturday at no extra cost. Upon completion of the repair, we perform a series of quality assurance test to verify a water leak is no longer present. This includes performing a no-charge final quality assurance leak detection.
When water restoration service is not needed and a faulty pipe is accessible:
We will repair the faulty pipe same day and restore full water service. Upon completion of the repair, we perform a series of test to verify the leak is no longer present.