Customer Feedback and Reviews
Yelp Reviews
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great service. on time. they explainEd what they were going to do and how much it was going to cost. no surprises. will use every time.
3/10/2024 -
I would highly recommend OneStop Plumbers. From the start they were helpful and courteous. I was able to get an appointment the same day for servicing! Wonderful! The technician, Travis, was awesome. He was courteous, prompt and knowledgeable. It is great to work with a company that takes the extra time to acknowledge your needs and complete timely and efficiently. Will definitely call them again when needed. Thank you Travis and OneStop Plumbing!
2/29/2024Once again, OneStop Plumbers saved the day!
We developed an angle valve leak on a Saturday. Wade came out on short notice, and performed a very difficult valve replacement due to limited valve access and corrosion, that a less experienced or accomplished plumber would not have been able to complete. Work was done right and price was fair.
Highly recommended.
2/28/2024 -
We had a mark on our wood floors that we were worried was due to water damage. We called One Stop, and they were very responsive and extremely professional! The woman on the phone was so nice. Travis and Ryan initially came out and were obviously very knowledgeable and straightforward. They used high-tech equipment and did great job diagnosing the problem and explaining it to us with our many questions. The next day Ryan and Ryan came out and did an extremely thorough job repairing the problem. They explained everything to us and had excellent communication skills. The problem is fixed, and we are very appreciative of their work! Highly recommend!
2/16/2024Super professional, CLEAN, went right to the source of my plugged kitchen sink drain... Ruben was on top of it, knew exactly what to do, answered my questions with a smile, GREAT VALUE, another company was going to charge me twice as much, escorted THAT guy to the door.... called OneStop, quote over the phone ... 15 mins later Ruben was at my door, 30 mins after that... my drain was running, he wiped down my cabinet floor, packed up, I paid he was on his way to another happy customer... Thank You for ALL you do at a fair, affordable price
2/16/2024 -
Daughter's W/H went out unexpectedly and she was rudely awakened with a cold morning shower. Poor old pops got the distress call and I was given my orders,
I researched several plumbers and the price range were all in the same ball park, but OneStop was available the same day, which was important.
Ryan arrived after lunch and had the heater changed in no time.
He cleaned everything up and gave me operating instructions and mainteneace tips.
Nicole in the office and Ryan in the field are now my two new best friends..!
2/05/2024Great plumber, very polite and upfront. Tells you the expected cost and gives options. Great work and professional attitude.
2/02/2024I called Conrad for a potential slab leak late on Thursday afternoon. He came out that same day and diagnosed the problem. He was able to fix the leak on Friday by routing new piping through the existing copper pipe. Everything was leak tested and professionally done. The cuts to the drywall to install the piping were amazingly small. His pricing met the estimate which was very reasonable for the work performed.
1/27/2024 -
Our water heater decided to call it quits last night.
I went to Lowe's and hd to look for water heaters. After reading mixed reviews for both of their contactors, I decided to look on my own.
I went through ten places( via Yelp and friend's referrals) and decided on them.
The fact that they can do quote over the phone was impressive.
Travis called before his arrival to give us a heads-up and he arrived in punctuality. I did not realize that we needed a water regulator so had to do a crash course on that one. The price is still reasonable with the water regulator included.
As he was wrapping up the job, he showed us how to use the water pressure gauge and monitor every month. Pressure should be less than 75 or so.
Travis is very experienced professional.
1/25/2024 -
I have used OneStop Plumbing three times in the past. First to install new dish washer, then remove and replace toilet and closet flange and now remove and haul away my old water heater and install a new water heater. I don't bother calling any other Plumbers for estimates anymore, OneStop has always had the fairest price, is trustworthy and does highly professional work.
1/15/2024This was the third time we used them. They have great customer service! We got our water heater replaced. Very efficient! Ryan was very professional and did a great job.
We did get quotes for the job from Lowe's and Home Depot - both were way too expensive. So, with OneStop we got a good price and service. Would recommend them to everybody.
1/13/2024I first wanted to thank One Stop for their prompt response. They were referred by a local restoration company. The wax ring around the upstairs toilet degraded and allowed water to leak onto the ceiling. He was friendly competent. I added an additional task which was fixed. The previous plumbers failed to do so.
12/31/2023 -
I saw this company in Yelp and saw good reviews so I made it a shot for a leaking ceiling from the second floor bathroom. They are really good from scheduling to finishing the work. No hidden charges and they will let you know before hand how much would it cost before fixing the problem. Wade is the Technician which is very awesome! He laid out plastic to contain the dirt and took his time fixing the problem without rushing. Best of all, their price is reasonable for having such a good company.
12/28/2023Was remodeling and flooring people thought there was a leak under the foundation. Concerned with moisture I was advised to call a specialist who had the capability to check for hidden leaks. OneStop came out early the next morning to inspect the leak. The service was quick and inexpensive for peace of mind. They reassured that there was no leak and that all areas were dry. This was the second time I relied on them to service my home.
12/27/2023
Google Reviews
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Great service at a fair price. Michael quickly resolved my valve leak and waited a few minutes afterwards to make sure that I would have no further issues. He even inspected the water pressure to my home as a courtesy.
November 11, 2020Called a plumber to take care of a clogged kitchen sink. Spent couple of hours with the snake but couldn’t get rid of the clog. Called OneStop Plumbers and they got the job done in less than 30 minutes. I definitely know who to call next time.
October 18, 2020Called first thing looking for a quick repair on a toilet but not an emergency. Answer on the second ring and the nice young woman took my info and asked if she could call back in 15 minutes when she looked at the schedule. She did call right back! I Booked and Michael was going to be at our house within a 2 hour window, 10-12. He called at 10:08 and said he was here. He fixed the problem quickly and did a great job! Highly recommended and will use again when needed !!
June 30, 2020 -
Great service. Veronica was great on answering my question. Joe, the technician, did a great job on repair. They priced the repair very fair. Another company quoted us 3 times the price. Thank you. Will definitely use for my future plumbing needs.
July 28, 2020Incredible experience! I was trying to fix the faucet myself...and it went from bad to worse real fast. I spent two days researching and learning, trying to do it myself, to no avail and a lot of water under my sink. They were able to come out the same day and help! I was in contact with Veronica, who was very professional, understanding, and responsive. Nick came to our house and was just amazing. He explained in layman's terms whatever I needed to understand; he was patient during the "family facuet discussion" (ha ha), very professional, polite, and completed the job very quickly...I was astonished, to say the least. I can't say I remember needing to call for professional plumbing help in a LONG time...and was concerned about the prices and if I trust them, etc. This company you CAN trust! I was expecting to have to pay twice as much as I did (prior to me visiting their website, etc.). I can't say enough good things about my experience. I am so very grateful that a company of this caliber is in Corona!!! Thank you again, Nick and Veronica, for everything!
June 12, 2020Joe was very knowledgeable and fixed our slab leak very fast. I would never use another plumber highly recommend!!!
December 27, 2020 -
Excellent communications, on-time, knowledgable, professional & reasonably priced. Customer service & billing personnel were very responsive. I would not hesitate to use OneStop Plumbers again. Thank you!
December 31, 2020Quick estimate via text. Arrived on time. Explained the work. Finished on time and on budget.
January 18, 2021As a property manager, I have dealt with many plumbing issues and companies, and by far one stop plumbing is the best. I will definitely use them again.
January 24, 2021 -
OneStop Plumbers is the first call I make when I need plumbing help. This is our second slab leak. I trust OneStop to be honest with my repairs and fair in their pricing.
February 9, 2021Wade was early, friendly, professional and fast. I would absolutely be back for all my plumbing needs.
February 10, 2021One Stop has been my first choice for any plumbing needs for over three years. They do excellent work, their pricing is fair, they’re very friendly and they get out here fast, almost always same day. I highly recommend them.
February 13, 2021 -
The plumber came earlier than expected, was very professional and did an excellent job. I would recommend this company.
February 14, 2021I have used OneStop Plumbers several times, and always had an excellent experience. They are on time, thorough, professional, take their time in going over everything and detail oriented in their work.
February 15, 2021Their customer service response time is excellent. The service tech unclogged the washing machine drain at my rental unit. The tenants are happy, so I'm happy. A person in Corona was seeking a plumbing service last weekend on Facebook. I replied one stop plumbers.
February 17, 2021 -
Clean professional excellent job by wade. Explained everything he was doing and what the cost was. Definitely would use him again. Also told the neighbors.
February 18, 2021I have used OneStop Plumbers several times, and always had an excellent experience. They are on time, thorough, professional, take their time in going over everything and detail oriented in their work.
February 18, 2021The staff at OneStop Plumbers is very professional. I've had them come out for several different issues and have always been satisfied with the outcome. Reasonable prices, however more importantly they know their stuff. As funny as that sounds, I've had other plumbers in the past that just didn't seem to be qualified. I know have them saved in my contacts for any emergencies that may pop up in the future.
February 22, 2021 -
I was really pleased with my service from one stop plumbing, Wade and Ryan are great technicians and created a positive atmosphere. The work they did was spot on and I would use this plumbing company again. In conclusion: if your looking for a professional family oriented company than don’t look any further.
February 25, 2021I had a great experience with One Stop Plumbers Leak Detection and highly recommend them! I called them in the late evening because I had a slab leak. Veronica was very helpful! She told me they fix slab leaks all the time and would send out a plumber. The plumber Nick was very professional, clean, friendly and wore little booties. I was amazed Nick detected and found the cause of the slab leak in 15 minutes. Nick is an excellent plumber that can work magic! I couldn't be happier
March 1, 2021Having an urgent plumbing clog, OneStop accommodated my request and had someone out within hours of my call. I have been using OneStop for several years since I manage properties in the Corona area. Their number is saved in my contacts and my go to when needed. Services have always been professional and communicative throughout the repair process so you know exactly what's going on and what to expect. Thank you for your continued services and highly recommended.
March 9, 2021 -
I cannot say enough about OneStop Plumbers. First time using them, they answered the phone when I first called, made an appointment, did reminder call before hand with window of arrival time. I'm the landlord of the project site and was able to handle from off site. Repair was called in to me for verification and was told I'd receive an invoice. They did the work without needing payment up front. The Tech who performed the work was professional and pleasant to deal with. I was so impressed with this I'll strongly recommend OneStop and will use them in the future for all my plumbing needs. Great job and thanks
March 20, 2021From scheduling same day appointment to arriving on time OneStop Plumbers deliver what they say! Wade arrive on time very courteous and knowledgeable! Showed him the leak area took a look check and measure walls where moisture and knew exactly where to open the drywall and repaired the pinhole by changing a piece of the pipe. Very efficient and clean job. Will definitely use them in the future for any plumbing needs. Thank you Veronica and Wade you represent what you claim.
March 21, 2021This is the second time i have used their service; they don't stop to amaze me. This business has an outstanding work ethics; Conrad and Ryan were such a great help and were lovely persons to deal with. They were on time, very professional, and extremely helpful. what impresses me the most is that they provide you with different options to fix the problem and let you decide on the option that works best for you. They do NOT overcharge. Thanks Again One Stop Plumbers.
March 24, 2021 -
MY FAVORITE PLUMBING COMPANY CAME THROUGH AGAIN!!! My 30 year old water heater finally decided to give way and started to leak. I immediately knew who to call and submitted an email on Sunday afternoon for service and was given a call early Monday morning to confirm service that same day. The technician they sent out was named Joe, who showed up on time to diagnose the issue and quickly gave me his recommendation to replace the whole unit. He came prepared with a brand new water heater in his van and began the replacement job which took about 2 hours. Joe was extremely professional, patient, and reliable. Overall, I've used this company twice in the past and have always had a great experience with them. You can't put a price on quality and service. Another 5 star experience here!
March 24, 2021Nick was very professional and very personable. He came out on time and finished the job in under two hours. They did what they said they were going to do without any additional cost. The quote was right on. The water heater was installed neatly and correctly without a mess. I definitely recommend One Stop Plumbers. I will use them as my plumber from now on!
April 2, 2021They called before coming, and did a great job. They had all of the tools and equipment they needed, neat and clean during the removal of the old toilet and installation of the new toilet. They verified there were no leaks before applying caulking around the base. Did a final clean and flush. Good to go!!
April 24, 2021 -
I’m a local Realtor and used OneStop plumbers for the first time. Communication was great from start to finish. The plumber they sent out was knowledgeable, quick and efficient in solving our plumbing issues. They are very good on price too. I’ll be calling them again if the need arises
May 23, 20217-18-2012 It been a week and have not heard back from OneStop Plumbers. My rating stands firm at 3 stars at best! 7-12-2012 I wrote to following review upon OneStop Plumber request and they called to check if there's something they can do to resolve my stained driveway by txting they a picture and I did. On 7/11/2012 Ryan arrived promptly for the booked time slot. He provided excellent work in removing the old water heater due to extremely tight space. Ryan is very efficient in installing the new water heater. I am very happy with the work so far. I would have given a full 5 stars for OneStop Plumbers if it was not for the inconsiderate finishing work. Ryan drains the rusty water from the old water heater right in my driveway. I didn’t think much of it at the time, but a day later when it was all dry and left my driveway with rust stains everywhere. For that I deducted 2 stars and gave a final score of 3 stars.
July 19, 2021One Stop Plumbers is amazing and so easy to work with. From the very first call they were kind, knowledgeable and professional. Conrad was the first person that came out and he was amazing to work with and followed up with me even after a different tech did the repair. All the girls in the office are kind and helpful! Definitely recommend!!
August 4, 2021